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Email:
Phone:
Toll Free: Fax: |
TechSupport@netspell.com
(604) 637-7025
1-877-NETSPELL (638-7735)
(604) 879-2830 |
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Mailing Address:
Suite 103, 750 W. 16th Ave.
Vancouver BC
V5Z 1S7
Canada |
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We do not provide a 24/7 technical support. Our technical support service is provided only to existing customers and on a pre-agreed basis. |
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Heartbleed Vulnerability patch
April 7, 2014: Within 2 hours after the bug was made public, completed patching all in house and customer servers and workstations, new SSL certificate issued and system checked. |
| December 2013-February 2014 |
Complete software upgrade to eliminate dependency on Windows XP
Completed a preplanned step-by-step upgrade of an accounting firm office (dozens workstations and servers), to eliminate all dependency on Windows XP and associated software. |
Successfully foiled continuous cyber security attack
Successfully foiled continuous cyber security attack on a large office network including Linux file servers, mail servers and dozens workstations. The defence included writing small software utilities that blocks attacks as they happen and/or render the mail server temporarily invisible to the attacker. |
Smart backup procedures and virtulization
Set up an automatic backup procedure on an embedded Linux server in a small office network, in combination with VirtualBox clients on Linux workstations. |
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